Refund Policy

We aim to provide transparent and customer-friendly refund practices. This Refund Policy explains the conditions under which refunds may be requested, processed, or denied.

1. Service-Based Nature: Our website provides information and lead-generation services. Since no physical product is sold directly through this website, refunds typically apply only to service-related payments (if any) made directly on our platform.
2. No Guaranteed Approval: If you submit your details to third-party service providers (such as cable, satellite, or internet companies), approval or plan activation is solely at their discretion. We are not responsible for any denial or delay, and such cases are not eligible for refunds from our end.
3. Third-Party Payments: Any payments made to affiliated providers, partners, or external companies follow their own refund terms. We do not control or process refunds on behalf of third-party companies.
4. Incorrect Information Submission: Refunds will not be issued for issues caused by inaccurate, incomplete, or misleading information submitted by the user.
5. Duplicate Submissions: If a user submits their details multiple times, resulting in duplicate inquiries or service-provider responses, such cases are not eligible for refunds.
6. Processing Errors: In the rare event of a technical or billing error on our platform, you may request a review. If the error is verified, a refund will be processed within 7–10 business days.
7. Non-Refundable Services: Any completed consultation, lead generation, or digital service already delivered is non-refundable.
8. Cancellation Requests: Refunds for cancellations (if applicable) must be requested within 24 hours of placing an order. After this period, no refund requests will be accepted.
9. User Responsibility: By using our website and submitting your details, you acknowledge that we act only as an informational and lead-generation platform and not as a service provider.
10. Policy Modifications: We may update or modify this refund policy at any time. Any changes will be posted on this page with an updated effective date.

If you have any questions regarding our Refund Policy, contact us at support@tvcablehub.online.